Consumable orders without the e-commerce project. Early access

Customers reorder consumables and parts in conversation. The assistant knows what fits their instrument, prices it on their contract, and submits the quote or order the way your team already works.

How it works

Agents on both sides of the order.

Your customer's agents work out what they need and place it. Your agents price it, create the quote or order, and follow it to delivery. What crosses between them is an order or a quote request one way, and confirmation, status, and delivery the other.

How AI-Commerce worksOn the customer side, equipment users, procurement, and the purchasing system feed an Advisor agent that turns a need into the right products and quantities, and a Buyer agent that places the order or requests a quote. The order crosses to the OEM side, where an Order desk agent checks parts and pricing and creates the quote or order in the CRM, and a Fulfillment agent follows it to delivery in the ERP and sends confirmation, status, and delivery updates back.CUSTOMER SIDEYour customers and their agentsOEM SIDEYour agents and your systemsAgents talk to agentsEquipment users“Parts for next month.”ProcurementApprovals and budgets.Purchasing systemA PO arrives.order or quote requestconfirmation, status, deliverykept in syncAdvisor agentA need becomes the rightproducts and quantities.Filters ×3 · Kit ×1Buyer agentPlaces the order orrequests a quote. Getsapproval when required.Reads the customer’s equipment, stock, and contract.Order desk agentChecks parts and pricing,creates the quote or order.Unusual cases go to a rep.Fulfillment agentFollows the order todelivery, flags delays,updates the customer.CRMAccount, quote, orderERPFulfillment, invoicingReads your catalog, pricing, and contracts.

Fully customizable

Your catalog. Your pricing. Your rules.

Bring AI-Commerce to your customers under your own brand, with your commercial policies built in. You control what agents recommend, how orders are priced, and when your team steps in.

Your catalog and compatibility

Recommendations, bundles, and substitutions follow your catalog and compatibility rules, including how discontinued parts are handled.

Your pricing and approvals

Account pricing, contract terms, and volume discounts from your systems. You set who orders directly, when approval is needed, and what goes to a rep.

Your brand, your channels

Customers buy in your branded app or portal, or send a purchase order. Orders flow into your CRM and ERP.

Turn equipment conversations into commerce.

Join a select group of equipment manufacturers shaping AI-Commerce. Help customers move from support questions to purchases and simplify repeat orders, using your own catalog and pricing. Get direct access to our product team and help prioritize what we build next.

Your catalog and pricing data stay private to your organization.